Is this just another mass text blast or chatbot?
No. Every homeowner gets a one to one conversation that reads like someone from your office texting them. The AI answers their actual questions, asks one thing at a time, and only books an inspection when they agree to a specific time. Blasting the same message to everyone is what gets numbers flagged and gets ignored, so we don't do it.
Can't we just buy an AI texting tool and run it ourselves?
You can, and most roofers who try end up with a tool nobody on the team has time to set up, train, watch, and fix. You'd be paying monthly for software and still doing the work. With us you don't pay for software or texts at all, only for homeowners we actually hand to your team.
We already text our new leads. Why do we need this?
Your current system is built for new leads in the first few days. This is for everyone it gave up on: the estimates from last spring, the storm leads from two years ago, the people who said "not right now." Different list, different conversation, and nobody on your team is working it today.
Can my team work the old leads themselves?
They can, but they won't, because they're busy with today's leads, and that's the right call. Calling thousands of old contacts by hand is slow and most never pick up. We text all of them and only bring back the ones raising their hand, so your reps spend their time on homeowners who already want an inspection.
What counts as a qualified hand-off?
A homeowner who books an inspection on your calendar, asks for a callback at a specific time, or gets live-transferred to your team. Someone saying "maybe" or asking a question doesn't count. You only pay for the ones that land with your team.
What if you don't deliver?
Then you don't pay. If we don't deliver 10 qualified hand-offs in the 30 day pilot, you get your money back. That's why we only work with roofers who have a real list of 2,000+ leads, so we're confident going in.
Will this annoy my old customers or hurt my reputation?
The texts are short, friendly, and sent during normal hours, and anyone who isn't interested gets a polite reply and is never texted again. Most homeowners are glad someone followed up. You'll see every conversation, so nothing goes out in your name without you being able to check it.
Who do the texts come from?
Your company. You get your own texting number registered to your business with the carriers, so every message says it's from you, not from us and not from a shared number used by other companies.
Is texting old leads legal?
Yes, when it's done right. We only text people who contacted you about roofing in the first place, we register your number with the carriers, we send during daytime hours, and every opt out is honored instantly. Bought or scraped lists are the problem, which is why we don't touch them.
How old is too old for a lead?
We've seen leads from three and four years back book inspections, because roofs keep aging and storms keep coming. The older the list, the more carefully we open the conversation, but if they contacted you once, they're worth a text.
What if a homeowner asks about insurance or storm damage?
The AI tells them you help with storm and hail claims and can meet the adjuster, then gets them booked for an inspection. It never promises insurance will pay or quotes a number. Your team handles the details in person.
What if my schedule fills up?
You set the rules: which days and hours you take inspections, how many per day, and how much travel time you need between them. The AI only ever offers open times, and if your calendar is connected it sees your real availability.
Can I see it work before I sign anything?
Yes. Tap "Test it yourself" and you'll get the exact texts your old leads would get, on your own phone. Play the homeowner and see how it handles you. On the call we'll also walk through a full real conversation from start to booked.
Do I need to change my CRM?
No. You keep using whatever you use today. We only need an export of your old leads, and booked homeowners come back to your team through the alerts and calendar you already have.
What do you need from me?
Your lead list, about 30 minutes to walk us through your services, service area, common questions, and how you want hand-offs handled, plus access to the calendar you book inspections on. We handle everything else.
How fast can we go live?
About a week. Most of that time is carrier registration for your texting number, which is what keeps your messages delivered and compliant.
What if a homeowner asks for a price?
The AI never quotes prices. It explains that pricing depends on the inspection and offers to get someone out to take a look, or sets a callback with your team.
What happens if someone texts STOP?
They are opted out instantly and never texted again. Opt outs are handled automatically on every message.
What does it cost?
You start with a 30 day pilot backed by our guarantee of 10 qualified hand-offs or your money back. After that you only pay per hand-off, with no retainer, no software fee, no per-text fees, and no long term contract. We'll walk through exact numbers on the call.
How do booked homeowners reach my team?
However you prefer. They can be booked straight onto your calendar, set for a callback, or live-transferred to your team. Either way you get an instant alert with the full conversation, so your rep knows the job before they call.